Faq

1. Wireless Network Design & Planning
We design custom wireless networks tailored to your building layout, user density, and bandwidth needs—ensuring strong, consistent signal coverage.

2. Wi-Fi Installation & Configuration
From small offices to multi-floor buildings, we install and configure wireless access points, routers, and controllers to deliver reliable connectivity.

3. Mesh Wi-Fi System Deployment
Eliminate dead zones with seamless mesh Wi-Fi systems that provide continuous coverage across large homes, offices, or commercial spaces.

4. Wireless Site Surveys (Heat Mapping)
Using professional-grade tools, we conduct wireless site surveys to detect interference, assess coverage, and fine-tune access point placement.

5. Wireless Security & Access Control
We secure your Wi-Fi network with enterprise-grade encryption (WPA3), firewall rules, guest access segmentation, and device authentication.

6. Guest Wi-Fi Setup
Set up secure, branded guest Wi-Fi networks with usage controls, bandwidth limits, and splash page customization.

7. Wireless Performance Optimization
We diagnose and resolve Wi-Fi issues such as slow speeds, dropped connections, or interference through spectrum analysis and tuning.

8. Wireless Network Monitoring & Management
Get 24/7 visibility into your wireless network with proactive monitoring, alerts, and performance metrics to maintain uptime and user satisfaction.

9. Wireless Network Upgrades
We help you transition from outdated equipment to the latest Wi-Fi 6/6E technologies, enhancing speed, capacity, and security.

10. IoT Device Integration
Ensure smooth connectivity and security for smart devices, sensors, cameras, and other IoT systems on your wireless network.

11. BYOD (Bring Your Own Device) Support
We implement policies and infrastructure that allow employees or guests to safely connect personal devices without compromising network security.

Protect every device—laptops, desktops, mobile—from malware, ransomware, and unauthorized access with advanced endpoint detection.

The Real-time Transport Protocol is a network protocol used to deliver streaming audio and video media over the internet, thereby enabling the Voice Over Internet Protocol (VoIP).

RTP is generally used with a signaling protocol, such as SIP, which sets up connections across the network. RTP applications can use the Transmission Control Protocol (TCP), but most use the User Datagram protocol (UDP) instead because UDP allows for faster delivery of data.

While RTP allows for real-time data transfer, RTCP provides out-of-band statistics and control information for any given RTP session. It doesn’t actually transport any media data, but rather helps with quality control.

1. Security Assessments & Risk Analysis
We perform in-depth audits of your IT environment to identify vulnerabilities, assess risks, and deliver actionable recommendations to improve your overall security posture.

2. Firewall Configuration & Management
We deploy and manage enterprise-grade firewalls to control traffic, block threats, and ensure network perimeter security.

3. Endpoint Protection & Antivirus Solutions
Protect every device—laptops, desktops, mobile—from malware, ransomware, and unauthorized access with advanced endpoint detection.

4. Email Security & Phishing Protection
Secure your email systems with spam filtering, phishing protection, encryption, and anti-malware solutions to prevent inbox-based attacks.

5. Multi-Factor Authentication (MFA) Setup
We help enforce strong authentication methods across all critical systems to prevent unauthorized access, even if credentials are compromised.

6. Secure Remote Access & VPN Solutions
Enable remote work safely with encrypted VPNs, zero-trust access, and secure remote desktop configurations.

7. Patch Management & System Hardening
Keep your systems protected with proactive patching, software updates, and security configurations that minimize vulnerabilities.

8. Compliance Readiness (HIPAA, PCI, NIST, etc.)
Ensure your IT systems meet regulatory and industry standards through tailored assessments, documentation, and remediation strategies.

9. Incident Response & Breach Recovery
In the event of a security breach, our team acts fast to contain the threat, investigate the incident, and restore operations with minimal downtime.

10. Security Awareness Training
We educate your staff on cybersecurity best practices—including how to spot phishing emails, use strong passwords, and report suspicious activity.

11. Backup & Disaster Recovery Planning
Secure your data against cyberattacks and hardware failure with encrypted backups, tested restore procedures, and business continuity strategies.

12. Network Monitoring & Threat Detection
We provide 24/7 monitoring with real-time alerts, behavioral analytics, and automated threat detection tools to keep your systems protected.

Yes we do offer support contracts for our customers vs break fix hourly billing.

Not every system is a good fit for all customers, some are feature related and some are budget restrictions. 

Ask us about your needs and we can evaluate them and give you some solutions and pros and con to any of the systems.

We have low cost systems that will save money with most features out of the box you can add features as needed. 

We have 3 different levels for cost and features.

Call 352-632-9200 for service or click on support link online and a agent will contact you back on your support issue.

Support